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Is ChatGPT down? October 22 dots errors on Enterprise resolved after about 2 hours

OpenAI's status page marks the October 22, 2026 degraded performance of dots in ChatGPT as resolved. Users could not send messages to dots, and most of the impact fell on Enterprise customers. The timeline runs from 18:51 UTC to full recovery at 20:55 UTC, about 2 hours 4 minutes.

SessionWatcher editorial · Published · Updated · Source announcement: 2026-10-22

What happened and when

OpenAI's status page reported degraded performance of dots in ChatGPT on October 22, 2026. The first update, at 18:51 UTC, said users were experiencing failures sending messages to dots.

At 18:59 UTC OpenAI said its teams had identified the issue and were putting a mitigation in place. At 20:55 UTC the status page said all impacted services had fully recovered and marked the incident resolved. From the first update to recovery, the incident lasted about 2 hours 4 minutes.

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Who was affected

The incident is titled Degraded Performance of Dots on Enterprise. At the 18:59 UTC update, OpenAI said most of the impact was on enterprise customers.

The status page lists one affected component: dots, under ChatGPT, from 06:51 PM to 08:55 PM. It does not list Codex or the OpenAI API as affected components.

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Usage and billing

The status page does not mention resets, credits, refunds or any change to usage limits for this incident. It also notes that availability metrics are reported in aggregate across all tiers, models and error types, so what each customer saw may have varied.

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AI assisted reporting, checked against the linked official sources. Source pages checked 2026-10-22. Editorial process and corrections.