Is ChatGPT down? November 3 file upload errors resolved after nearly 5 hours

What happened and when

OpenAI's status page lists an incident titled File upload errors in ChatGPT, rated degraded performance and now marked resolved. The first update, at 00:46 UTC on November 3, 2026, said some users were having trouble uploading files to ChatGPT or getting ChatGPT to read uploaded files. The resolved update came at 05:39 UTC, about 4 hours 53 minutes later, and says all affected services are operating normally again.

The only affected component the status page lists is File uploads under ChatGPT. It does not list Codex or the OpenAI API as affected.

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Status page timeline

At 00:46 UTC, OpenAI posted that it was working on a mitigation for the upload and file-reading trouble. At 00:58 UTC, it said it was investigating a potential issue and checking how it affected users. At 02:06 UTC, it said users were experiencing elevated errors and that it was working on a mitigation. At 02:51 UTC, it said a mitigation had been applied and that it was monitoring recovery. At 05:39 UTC, it marked the incident resolved.

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Usage and billing

The status page does not mention any effect on usage limits or billing, and it does not mention a usage reset or refund. It also gives no cause for the incident.

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