Claude API credit purchase delays caused insufficient-balance failures
Purchased credits were delayed in Claude Platform account balances on October 1, causing some requests to fail. Anthropic reported the issue at 16:20 UTC, reported a fix at 18:23 UTC, and marked the incident resolved at 22:36 UTC.
SessionWatcher editorial · Published · Updated · Source announcement: 2026-10-01
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Purchased credits were slow to appear
Anthropic reported delays in purchased credits appearing in account balances on October 1, 2026. Some requests failed for insufficient credit balance while the issue was being investigated.
The status page lists Claude Console (platform.claude.com) and Claude API (api.anthropic.com) as affected.
Fix reported before final resolution
The first investigation update was posted at 16:20 UTC. At 18:23 UTC, Anthropic said it had resolved the issue causing credits to be delayed after purchase and was monitoring for further problems.
The incident was marked resolved at 22:36 UTC that day. The stated consequence was failed requests caused by delayed credit balances.
AI assisted reporting, checked against the linked official sources. Source pages checked 2026-10-03. Editorial process and corrections.