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Is Claude down? October 27 Gmail connector errors resolved after 6 hours 29 minutes

Claude's status page marks the Gmail connector incident as resolved. Searching and reading email with the connector hit elevated errors in claude.ai, Claude Code and Claude Cowork from 23:00 UTC on October 27 to 05:29 UTC on October 28, about 6 hours 29 minutes. Other connectors were not affected.

SessionWatcher editorial · Published · Updated · Source announcement: 2026-10-28

What happened

Claude's status page reported elevated errors affecting the Gmail connector on claude.ai, Claude Code and Claude Cowork. The errors hit searching and reading email with the Gmail connector. The status page says the issue did not affect other connectors.

According to the resolution notice, impact lasted from 16:00 PT (23:00 UTC) on October 27 to 22:29 PT on October 27 (05:29 UTC on October 28). That is about 6 hours 29 minutes. The incident is now marked resolved.

Sources: Elevated errors affecting the Gmail connector

Timeline

The first update, marked Investigating, was posted at 03:59 UTC on October 28. That was about five hours after the start time given in the resolution notice. A second update with the same description followed at 04:00 UTC. The resolution notice was posted at 05:48 UTC on October 28, 19 minutes after impact ended.

Sources: Elevated errors affecting the Gmail connector

What it means for your Claude usage

The status page says only the Gmail connector was affected, and only when searching and reading email. It does not list the Claude API as affected. It also says nothing about usage limits, resets or billing for this incident.

Sources: Elevated errors affecting the Gmail connector

AI assisted reporting, checked against the linked official sources. Source pages checked 2026-10-28. Editorial process and corrections.