OpenAI API credit purchases fail on some Brex and U.S. business Mastercards
OpenAI's status page reports payment declines on some U.S. business Mastercards, including some Brex cards, in updates from 18:38 UTC on November 6, 2026. For API customers, automatic recharges and one-time credit purchases can fail, and API requests may fail if a prepaid balance runs out.
SessionWatcher editorial · Published · Updated · Source announcement: 2026-11-06
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What is happening
OpenAI's status page has an incident titled "Elevated error rates with Brex Cards and U.S. business Mastercards". OpenAI says it is seeing payment declines on some U.S. business Mastercards, including some Brex cards.
The first update was posted at 18:38 UTC on November 6, 2026, and a second followed at 18:50 UTC. The incident is marked Identified, and the status page lists no components as affected. When the page was checked at 19:18 UTC, it gave no resolution time.
What it means for your API bill and usage
For API customers, OpenAI says the declines can prevent automatic recharges and one-time credit purchases. If a recharge or credit purchase on an affected card fails, that payment does not go through. OpenAI says that if your prepaid balance runs out, your API requests may fail.
The status page links the recharge and credit purchase problem to API customers. It does not say whether ChatGPT or Codex subscription payments made with these cards are affected.
What OpenAI recommends
If you pay with one of these cards, OpenAI recommends adding a card from a different issuer before your next payment, even if you have not seen a decline yet. If an API credit purchase has already failed, OpenAI says to retry it with the new card.
OpenAI says it is working with its payment partners and will post updates on the status page.
AI assisted reporting, checked against the linked official sources. Source pages checked 2026-11-06. Editorial process and corrections.