Is Cursor down? Billing and usage dashboard issue resolved after 5 hours 15 minutes
The incident report on status.x.ai marks the November 1, 2026 service degradation of the billing and usage dashboard resolved. It was rated minor and lists cursor.com and Enterprise Dashboard. It was first posted at 05:38 UTC and resolved at 10:53 UTC, about 5 hours 15 minutes later. No cause is given.
SessionWatcher editorial · Published · Updated · Source announcement: 2026-11-01
What was affected and when
The incident report on status.x.ai marks the service degradation of the billing and usage dashboard as resolved. It was rated minor and lists two affected components: cursor.com and Enterprise Dashboard.
The first post, at 05:38 UTC on November 1, 2026, said a service degradation affecting the billing and usage dashboard was under investigation. A post at 08:44 UTC said work towards a resolution was continuing. The incident was marked resolved at 10:53 UTC, about 5 hours 15 minutes after the first post.
What it means for usage and billing
The incident report names the billing and usage dashboard as the affected service. It does not state any change to usage limits, credits or charges, and it mentions no refunds. It also gives no cause and does not say how the dashboard was degraded or how many users were affected.
Corrections
2026-11-01: Updated factual details after a change in the linked official source.
AI assisted reporting, checked against the linked official sources. Source pages checked 2026-11-01. Editorial process and corrections.